Managed detection and response (MDR) are a cybersecurity service that provides organizations with a team of cybersecurity experts who monitor your endpoints, networks, and cloud environments – responding to cyberthreats 24/7. The team uses a combination of processes to reduce risk, stop attacks and improve the effectiveness of your security operations center (SOC).
MDR services provide customers with remote modern security operations center (MSOC) functions, allowing for rapid detection, investigation, and response (through threat mitigation and containment tactics).
MDR services universally provide the following value:
Advanced threat intelligence, analytics, and forensic data are passed to the cybersecurity team for analysis, who then perform triage on alerts and determine the appropriate response to reduce the total impact and risk of incidents. Finally, through a combination of human and machine capabilities, the threat is then quickly removed, and the affected endpoint is restored to its pre-infected state.
Prioritization helps your business to sift through its massive volume of alerts, determining which to address first. Prioritization applies automated rules and human inspection to distinguish non-threats from true ones.
Investigation services help your business to better understand threats at a faster rate by enriching security alerts with additional context. With the investigation, your business can better understand what happened, when it happened, who was affected, and how far the attack went. With that information, we can then plan an effective response.
Guided response delivers actionable advice on the best way to contain and remediate a detected threat. As part of this service, your business will be advised on activities as fundamental as whether to isolate a system from the network or how to eliminate a hazard and recover from an attack on a step-by-step basis.
The final step in any cyber incident is recovery. If this step is not performed correctly, then your business’ entire investment in its endpoint protection program is wasted. Remediation restores systems to their pre-attack state by removing malware, cleaning the registry, ejecting intruders, and removing persistence mechanisms. With remediation, you can ensure that the business network is returned to a well-known state and that further compromise is prevented.